{"id":7558,"date":"2022-05-19T14:22:06","date_gmt":"2022-05-19T18:22:06","guid":{"rendered":"https:\/\/www.drfranklinpena.com\/?page_id=7558"},"modified":"2023-10-25T09:39:21","modified_gmt":"2023-10-25T13:39:21","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.drfranklinpena.com\/mywp\/en\/dr-franklin-pena-en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"

[vc_row full_width=\u00bbstretch_row_content_no_spaces\u00bb equal_height=\u00bbyes\u00bb content_placement=\u00bbmiddle\u00bb css=\u00bb.vc_custom_1651088462491{margin-bottom: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}\u00bb][vc_column css_animation=\u00bbfadeIn\u00bb width=\u00bb7\/12″ css=\u00bb.vc_custom_1652973673606{margin-bottom: 0px !important;background-image: url(https:\/\/www.drfranklinpena.com\/mywp\/wp-content\/uploads\/2022\/05\/equipo-servico-al-cliente.jpg?id=7527) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb offset=\u00bbvc_hidden-sm vc_hidden-xs\u00bb][vc_empty_space height=\u00bb60vh\u00bb][\/vc_column][vc_column css=\u00bb.vc_custom_1651088417702{margin-bottom: 0px !important;padding-top: 10% !important;padding-right: 10% !important;padding-bottom: 10% !important;padding-left: 10% !important;}\u00bb offset=\u00bbvc_col-lg-4 vc_col-md-5″][vc_column_text css_animation=\u00bbfadeInUp\u00bb el_class=\u00bbvc_hidden-lg vc_hidden-md\u00bb]\"\"[\/vc_column_text][vc_custom_heading text=\u00bbATTENTION AND SPECIAL CARE\u00bb font_container=\u00bbtag:h6|font_size:0.933rem|text_align:left|color:%23e80e97|line_height:1.2em\u00bb google_fonts=\u00bbfont_family:Ubuntu%3A300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal\u00bb css_animation=\u00bbleft-to-right\u00bb][vc_custom_heading text=\u00bbCUSTOMER SERVICE\u00bb font_container=\u00bbtag:h3|font_size:2.2rem|text_align:left|color:%235ca9dd|line_height:1.2em\u00bb google_fonts=\u00bbfont_family:Ubuntu%3A300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal\u00bb css_animation=\u00bbleft-to-right\u00bb][vc_separator color=\u00bbcustom\u00bb align=\u00bbalign_left\u00bb border_width=\u00bb2″ el_width=\u00bb30″ css_animation=\u00bbfadeInLeft\u00bb accent_color=\u00bb#e80e97″ css=\u00bb.vc_custom_1519313005174{margin-bottom: 35px !important;}\u00bb][vc_column_text css_animation=\u00bbfadeInUp\u00bb css=\u00bb.vc_custom_1652984397326{margin-bottom: 10px !important;}\u00bb]Dr Franklin Pe\u00f1a’s customer service team focuses its efforts on generating an excellent experience for our patients in a dynamic and proactive way<\/strong><\/em><\/p>\n

The Lic. Jazm\u00edn D\u00edaz<\/strong> is in charge of being the face to the client in our Santo Domingo office with a strategic and operational role, helping our patients to plan their procedures throughout the process. Scarlet de la Rosa<\/strong> is our administrative assistant and manager of the San Pedro de Macor\u00eds office, providing advice to our patients from abroad (bilingual) ensuring exceptional support throughout their stay.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row\u00bb css=\u00bb.vc_custom_1652970346669{padding-top: 60px !important;padding-bottom: 60px !important;}\u00bb el_id=\u00bbservicio-cliente\u00bb][vc_column css_animation=\u00bbbottom-to-top\u00bb][vc_row_inner equal_height=\u00bbyes\u00bb css=\u00bb.vc_custom_1599225399445{margin-bottom: 0px !important;}\u00bb][vc_column_inner width=\u00bb1\/3″ css=\u00bb.vc_custom_1663101247262{margin-bottom: 0px !important;}\u00bb]

\"Customer<\/div><\/div>

Lic. Jazm\u00edn D\u00edaz<\/h4>

Administrative assistant (Santo Domingo)<\/p>

jazmin@drfranklinpena.com<\/a><\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=\u00bb1\/3″ css=\u00bb.vc_custom_1663101255313{margin-bottom: 0px !important;}\u00bb]
\"Customer<\/div><\/div>

Lic. Yoelisa Feliz<\/h4>

Administrative assistant (San Pedro de M.)<\/p>

yoelisa@drfranklinpena.com<\/a><\/div><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=\u00bb1\/3″ css=\u00bb.vc_custom_1663101267453{margin-bottom: 0px !important;}\u00bb]
\"Customer<\/div><\/div>

Lucy Benzo<\/h4>

Digital assistant<\/p>

lucy@drfranklinpena.com<\/a><\/div><\/div><\/div>\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row_content_no_spaces\u00bb equal_height=\u00bbyes\u00bb content_placement=\u00bbmiddle\u00bb css=\u00bb.vc_custom_1647526175173{margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}\u00bb][vc_column css=\u00bb.vc_custom_1647526152147{margin-bottom: 0px !important;padding-top: 10% !important;padding-right: 10% !important;padding-bottom: 10% !important;padding-left: 10% !important;}\u00bb offset=\u00bbvc_col-lg-offset-1 vc_col-lg-5 vc_col-md-6″][vc_column_text css_animation=\u00bbfadeInUp\u00bb el_class=\u00bbvc_hidden-lg vc_hidden-md\u00bb]\"\"[\/vc_column_text][vc_custom_heading text=\u00bbTEAM\u00bb font_container=\u00bbtag:h6|font_size:0.933rem|text_align:left|color:%23e80e97|line_height:1.2em\u00bb google_fonts=\u00bbfont_family:Ubuntu%3A300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal\u00bb css_animation=\u00bbleft-to-right\u00bb][vc_custom_heading text=\u00bbMARKETING\u00bb font_container=\u00bbtag:h3|font_size:2.2rem|text_align:left|color:%235ca9dd|line_height:1.2em\u00bb google_fonts=\u00bbfont_family:Ubuntu%3A300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal\u00bb css_animation=\u00bbleft-to-right\u00bb][vc_separator color=\u00bbcustom\u00bb align=\u00bbalign_left\u00bb border_width=\u00bb2″ el_width=\u00bb10″ css_animation=\u00bbfadeInLeft\u00bb accent_color=\u00bb#e80e97″ css=\u00bb.vc_custom_1652977251109{margin-bottom: 35px !important;}\u00bb][vc_column_text css_animation=\u00bbfadeInUp\u00bb]It is not the individual who makes successful companies, but their teams<\/strong><\/em><\/p>\n

At Dr. Franklin Pe\u00f1a we are committed to teamwork as a fundamental principle to achieve success in our communication strategies.<\/p>\n

We have important professionals in all areas of advertising and communication that help us meet our goals. Focused on maintaining exceptional customer service across all communication channels for our brand.[\/vc_column_text][\/vc_column][vc_column css_animation=\u00bbfadeInRight\u00bb offset=\u00bbvc_col-md-6″ css=\u00bb.vc_custom_1652976402184{margin-bottom: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https:\/\/www.drfranklinpena.com\/mywp\/wp-content\/uploads\/2022\/05\/equipo-de-marketing.jpg?id=7537) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1604,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-7558","page","type-page","status-publish","hentry"],"yoast_head":"\nCustomer Service - Dr. Franklin Pe\u00f1a<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.drfranklinpena.com\/mywp\/en\/dr-franklin-pena-en\/customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service - Dr. Franklin Pe\u00f1a\" \/>\n<meta property=\"og:description\" content=\"[\u2026]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.drfranklinpena.com\/mywp\/en\/dr-franklin-pena-en\/customer-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Dr. Franklin Pe\u00f1a\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/drfranklinpena\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-25T13:39:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.drfranklinpena.com\/mywp\/wp-content\/uploads\/2022\/05\/equipo-servico-al-cliente.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Dr_FranklinPena\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.drfranklinpena.com\/mywp\/en\/dr-franklin-pena-en\/customer-service\/\",\"url\":\"https:\/\/www.drfranklinpena.com\/mywp\/en\/dr-franklin-pena-en\/customer-service\/\",\"name\":\"Customer Service - 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